Shipping & Delivery Policy

DOMESTIC SHIPMENT

We offer free shipping across India on all prepaid orders within 10-14 business days.

All COD orders are chargeable and shipped within 10-14 business days.

PROCESSING TIME

Please allow 7-10 business days for our team to make, pick, pack  and dispatch your order. Shipping time frames are in addition to our processing times. Though we do try and strive to make it earlier and shall keep you posted.

Please ensure that someone is available at your delivery address to receive the package

Please note that once your order is on its way, we are unable to change the shipping address.

POSSIBLE DELAYS

We do our best to ensure the timely delivery of all orders, please bear in mind that we are only provided with an estimated delivery date from our carriers. On a rare occasion, your order can arrive outside of the estimated timeframe.

TRACKING YOUR ORDER

You can track your order via our shipping confirmation email or SMS. If you do not receive your tracking details, please contact our team directly.

DUTIES & TAXES

Domestic Orders - For orders within India prices are inclusive of GST and other taxes, if applicable.

www.ekasmaye.com, operated under EKASMAYE takes no responsibility for non-delivery of orders in case such taxes and duties are not accepted and settled by the recipient at the delivery address, and will not provide any refunds in such cases.